FCCPC Reopens Ikeja Electric HQ After Firm Pledge To Protect Consumer Rights

The Federal Competition and Consumer Protection Commission (FCCPC) has lifted the seal on Ikeja Electric Plc’s headquarters following the company’s formal commitment to implement corrective measures after multiple breaches of consumer rights.

The DisCo’s HQ was previously sealed on December 11, 2025, after Ikeja Electric failed to follow a directive from the Nigerian Electricity Regulatory Commission (NERC) to split a Maximum Demand account into 20 individual accounts for a customer who had been without electricity for more than two and a half years.

In a statement on Friday, Ondaje Ijagwu, FCCPC’s Director of Corporate Affairs, said: “Ikeja Electric has committed to resolving all consumer complaints referred to it by the FCCPC within agreed timelines. Any failure to honor this commitment will trigger renewed and escalated enforcement actions under the Federal Competition and Consumer Protection Act.”

Tunji Bello, Executive Vice Chairman and CEO of FCCPC, described the action as a necessary step to enforce the provisions of the Federal Competition and Consumer Protection Act (2018).

“Our duty is to ensure consumers are treated fairly and that service providers adhere to lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond accordingly,” Bello said.

He further highlighted the Commission’s balanced regulatory approach: “We act decisively when consumer harm persists and ease enforcement when compliance is secured. What remains unchanged is our responsibility to protect consumers and uphold regulatory accountability.”