Revolution Begins: FG Orders Full Paperless Civil Service By December

The Federal Government announced on Wednesday that Nigeria’s Civil Service will fully transition to a paperless system by December 2025.

This was revealed by the Head of the Civil Service of the Federation, Dr. Didi Esther Walson-Jack, during a press briefing in Abuja, marking the 2025 African Public Service Day and Civil Service Week celebrations.

According to Walson-Jack, the shift aligns with the goals of the Federal Civil Service Strategy and Implementation Plan (FCSSIP 2021–2025), which concludes at the end of the year.

“Even before I took office, the Office of the Head of Civil Service of the Federation had already embraced paperless operations,” she noted. “We are now intensifying efforts to implement this transformation across all Ministries, Departments, and Agencies (MDAs).”

She highlighted the recent launch of the Enterprise Content Management System at the Federal Ministry of Health, making it the 11th ministry to adopt a paperless framework, while others are in various stages of implementation.

Walson-Jack also revealed that the government has partnered with stakeholders to support digital upgrades in some ministries. “The countdown to December 31, 2025 has begun, and with diligence and divine grace, the entire Nigerian Civil Service will be fully digitized by then,” she affirmed.

She further outlined activities scheduled for the 2025 African Public Service Day and Civil Service Week, including insights from a recent fact-finding mission to Singapore, aimed at enhancing Nigeria’s public service delivery and attracting global participation.

The study tour, supported by the United Nations Development Programme (UNDP), included 20 State Heads of Service and aimed to benchmark international best practices to reform Nigeria’s public sector.

“This initiative stemmed from our collaborative efforts between the federal and state levels, where we continuously exchange ideas and innovations,” she concluded.